IAMC will assist in resolving commercial and legal conflicts by providing efficient, cost-effective, and impartial methods of eliminating hurdles at various stages of the life cycle of the conflict. To this end, the institution provides both mediation and arbitration services, by combining first-class client service, cutting-edge technology, top-notch facilities, and highly experienced mediators and arbitrators to provide tailored, in-person, virtual, and hybrid conflict resolution services. The institution also facilitates the adoption of the processes of mediation and arbitration – through the processes of Med-Arb and Arb-Med-Arb, by which parties get the advantage each of Mediation and Arbitration in finding a resolution to their disputes. There are many pain points in the current ad hoc Alternative Dispute Resolution system.
Pain points in current Ad hoc ADR system:
- Complex manual processes
- Mandatory in-person proceeding
- Undue Delay
- Complex Procedures
- No symmetrical system
- No structured database for Arbitrators, Conciliators, Mediators, Lawyers, Experts, Witnesses, etc.
- Too costly and no predetermined costs
- Lack of effective communication among the stakeholders
- No record-keeping
IAMC provides effective and easy-to-follow procedural rules, professional case managers, highly convenient digital case management support, an online payment portal, and robust IT support.
Case Management Support
- Scrutinise submissions of the parties;
- Coordinate with parties and neutral appointed;
- Schedule events;
- Manage payments;
- Ensure smooth management of case;
- Any other administrative and secretarial support
To continuously evolve in a progressive direction and to be the leading arbitral institution in India, the institution will have access to the most eminent and experienced arbitrators, mediators, and experts from many jurisdictions, and with the widest range of expertise.
Lastly, IAMC would also provide immense flexibility by enabling provisions for administering arbitrations not only in accordance with the Rules of the Centre but also ad-hoc arbitrations as well where parties have chosen to use another set of rules such as UNCITRAL Rules to govern their arbitration; further by establishing rules for joinder of parties, creating provisions for sole arbitration in case of claims of smaller value, and incorporating provisions for “documents only” hearing with a shortened time frame of 4- 6 months for rendering an award.