Mediation
In Mediation, the parties to a dispute enter into a discussion with a view to resolve their disputes amicably. The parties are assisted by a neutral person – a mediator – who does not have the power to impose a settlement or a resolution on the parties. Options for settlement are explored and a settlement is worked out through joint evaluation. Mediation paves a way for continuation of relationship between the parties and provides a non-hostile atmosphere for negotiations and settlement. The participation of the disputants is voluntary, and the entire process of Mediation is confidential.